Regulations for Our Currency Exchange Service

When you exchange currency with us you’re in safe, expert hands.

CurrencyLab (our service operated by Bureau Buttercrane Ltd) is regulated by the Financial Conduct Authority (FCA) in the UK, as an Authorised Payment Institution. And we’re registered as a Money Service Business with HM Revenue & Customs, giving you peace of mind.

Protection of client funds

We are required to safeguard relevant customer funds in separate accounts so that customer funds are secure at all times.

Highest standards for systems and procedures

We must maintain systems that safeguard and secure customer funds. Also, we are required to have effective risk management procedures, internal control mechanisms and to maintain relevant records.

Minimum capital requirements

We must maintain a minimum level of assets at all times, set by the Financial Conduct Authority. We must also hold sufficiently liquid assets to be able to meet our working capital requirements.

Management Vetting

Key personnel are approved for performing management functions and must pass a ‘fit and proper test’ considering honesty, integrity, reputation, competence, capability and financial soundness to make sure that we are of good repute and possess appropriate knowledge and experience.

Detection of Financial Crime

We must comply with legal requirements to deter and detect financial crime, which includes money laundering and terrorist financing.

Terms & Conditions and Privacy Policy

For our full Terms & Conditions of our currency exchange service, head to our T&Cs page.

To view our Privacy Policy, click on the link.